We mail out products that we have stocked within a week. If we have to special order it from one of our distributors, we will email you and let you know when the merchandise is received by us and that we are mailing it out.
If international customers want insurance, it must be requested and additional Post Office charges must be paid. This is the only protection to cover lost packages outside the U.S.
- Due to constantly increasing prices and our huge inventory, prices are all subject to change without notice.
- We will not refund money for broken or lost items unless you request insurance on them!
- Most of our packages get through fine without insurance but we are not responsible if they are not insured.
- If they are broken and lost you must file the claim on your side to recover the cost - we are not allowed to file it for you.
- Also, if you do not want us to ship USPS you must tell us - please put it in the comment box!
Shipping costs within the United States are based on the average weight and cost of the insurance necessary to protect your purchase. In instances of excessive weight, we will use the shipping rate set by the USPS and you will be notified by e-mail before the package is shipped. Fairy Gardens (Gnomenculture Products) usually require extra postage.
Orders up to $100 =$7.50
Orders up to $200 = $11.00
Orders up to $300 = $15.00
Orders up to $400 = $17.00
Orders up to $500 = $20.00
Orders over $500 = $22.00
International Orders are based on United States Postal Service's Global Priority Mail. This is the best value for small packages. Transit time varies. Shipping to outside of the Continental United States will cost more.
Canada and Mexico
Orders up to $150 = $12.00
Orders over $150 = $18.00
Other International Countries
Global Priority Mail goes to over 190 countries. To see a list of countries please go to http://pe.usps.gov/text/Imm/Immctry.html. If your country is not listed contact us and we will determine how your item can be shipped.
Orders up to $150 = $25.00
Orders over $150 = $28.00
Our Return Policy
Our return policy is a credit only policy.